10 Fundamentals about Customer Service You Didn’t Learn in School

10 Fundamentals about Customer Service You Didn’t Learn in School Customer service is fundamental to the success of any business oriented organization because it is the only thing that can keep your customers coming. Companies should invest heavily in their customer services for efficient service delivery to customers by satisfying them. Most thriving companies today have learnt this secret and have made enough budgets to invest in their customer service by adequate trainings. One of>>>

Continue reading

The Value of Moral Courage

The Value of Moral Courage The Value of Moral Courage is a highly admired virtue. Most often we associate the word with physical prowess or bravery. But there’s another form of valor that’s much more important because it comes up more often. It’s called moral courage – the willingness to face not physical danger but emotional pain, disapproval, financial insecurity, or uncertainty rather than compromise an ethical principle. Moral courage is essential not only for>>>

Continue reading